Welcome

Customer Satisfaction Survey

Our mission at Flex-Cable is to provide our customers with accurate, on-time delivery of the highest quality parts available in the industry and to improve our company for continued success.

Our entire staff is dedicated to providing our customers with the highest level of service and products in the industry. Our goal is to meet and exceed our customers expectations and we are prepared to do just that!

Are we living up to our policy statement? Please provide us with your feedback. Enter your contact information and then click the "Send Form" Button. Your information will be sent directly to the Quality Manager.

REQUIRED FIELDS ARE MARKED WITH AN ASTERICS (*)

Rate our Products and Service:

On a scale from Excellent to Poor, please rate how Flex-Cable is doing in each of these areas related to our products and service.

Product Quality: Excellent Good Average Fair Poor

Product Selection: Excellent Good Average Fair Poor

Product Packaging: Excellent Good Average Fair Poor

Product Pricing: Excellent Good Average Fair Poor

Ease of Ordering: Excellent Good Average Fair Poor

Delivery Speed: Excellent Good Average Fair Poor

Order Accuracy: Excellent Good Average Fair Poor

Knowledgable Staff: Excellent Good Average Fair Poor

Easy to Work With: Excellent Good Average Fair Poor

Overall Service: Excellent Good Average Fair Poor

Rate our INSIDE Sales Team

How is our Inside Sales Team doing in these key areas. Rate each factor on a scale of Excellent to Poor:

Helpful: Excellent Good Average Fair Poor

Fast to Respond: Excellent Good Average Fair Poor

Friendly: Excellent Good Average Fair Poor

Knowledgableable: Excellent Good Average Fair Poor

Easy to Work With: Excellent Good Average Fair Poor

Rate our OUTSIDE Sales Team

How is our Outside Sales Team doing in these key areas. Rate each factor on a scale of Excellent to Poor:

Helpful: Excellent Good Average Fair Poor

Fast to Respond: Excellent Good Average Fair Poor

Friendly: Excellent Good Average Fair Poor

Knowledgableable: Excellent Good Average Fair Poor

Easy to Work With: Excellent Good Average Fair Poor

Additional Feedback:

Please provide additional comments and suggestions:

What items would you like to add to our product line?

How can we better service your account?

Do you have any additional comments?

Contact Information

Please provide your contact information:

Your Name*

Company Name*

Email Address*

Phone Number

Fax Number

Full Mailing Address

Be sure to only click the button ONCE to avoid duplicate entry.